This course describes the various payment workbenches for call centers available in Microsoft Dynamics 365 for Operations.
WHAT ARE THE GOALS FOR THIS COURSE?
- Use the credit card workbenches
- Use the refund check workbenches
- Set up and use check holds
- Set up and use over/under payment checking
- Set up and use credit limit checking
- Take a look at payment history
Duration:0 hrs 27 mins
Published: December 20, 2016
WHAT ARE THE PREREQUISITES TO CONSUME THIS COURSE?
- General knowledge of Microsoft Windows
- General knowledge of basic navigation within Microsoft Dynamics 365 for Operations
- Basic knowledge of retail processes
- Completed course 80764AE Introduction to Microsoft Dynamics AX for Retail