80997AE Payment Workbenches for Call Centers in Microsoft Dynamics 365 for Operations

80997AE

This course describes the various payment workbenches for call centers available in Microsoft Dynamics 365 for Operations.


WHAT ARE THE GOALS FOR THIS COURSE?

  • Use the credit card workbenches
  • Use the refund check workbenches
  • Set up and use check holds
  • Set up and use over/under payment checking
  • Set up and use credit limit checking
  • Take a look at payment history


Duration:0 hrs 27 mins

Level:200

Published: December 20, 2016


ROLES

Application Consultant

Solution Architect

TRACKS

Fundamentals

CAPABILITIES

Retail

INDUSTRIES

Retail


WHAT ARE THE PREREQUISITES TO CONSUME THIS COURSE?

  • General knowledge of Microsoft Windows
  • General knowledge of basic navigation within Microsoft Dynamics 365 for Operations
  • Basic knowledge of retail processes
  • Completed course 80764AE Introduction to Microsoft Dynamics AX for Retail