This course describes the call center pricing and discounting features in Microsoft Dynamics 365 for Operations and how to set up and apply them.
WHAT ARE THE GOALS FOR THIS COURSE?
- Describe the pricing and discounting features
- Create a price group
- Create a coupon and apply it to an order
- Set up margin alerts
- Set up price overrides
- Explain price details
Duration:0 hrs 34 mins
WHAT ARE THE PREREQUISITES TO CONSUME THIS COURSE?
- General knowledge of Microsoft Windows
- General knowledge of basic navigation within Microsoft Dynamics 365 for Operations
- Basic knowledge of Retail Processes
- Completed Course 80764AE Introduction to Microsoft Dynamics AX for Retail
- Completed Course 80988AE Call Center Configuration in Microsoft Dynamics 365 for Operations
- Completed Course 80989AE Basics of Catalogs for Call Centers in Microsoft Dynamics 365 for Operations